Privacy Policy

1. Introduction

Welcome to M4vative ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and any other information you voluntarily provide when contacting us or subscribing to our newsletter.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Messages you send us via our contact form or email.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Analyze usage trends and monitor website performance
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), including Belgium, we process your personal data under the following legal bases:

• Consent: When you voluntarily submit your data via our contact form or newsletter sign-up.
• Legitimate Interest: To improve our services and communicate with potential clients.
• Legal Obligation: When required by applicable law or regulation.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third-party vendors who assist in operating our website (e.g., email delivery services, analytics platforms).
• Legal Authorities: When required by law or to protect our legal rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for up to 2 years.

7. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at info@m4vative.be.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@m4vative.be
• Location: Belgium